PATIENT-FOCUSED CARE WITH A DEDICATED UROGYNAECOLOGIST, PELVIC RECONSTRUCTIVE SURGEON & GYNAECOLOGIST
DR FAY CHAO's EXPERTISE
MANAGEMENT OF PELVIC ORGAN PROLAPSE
MANAGEMENT OF URINARY INCONTINENCE
PERFORMING & INTERPRETING URODYNAMICS
SPECIALIST PELVIC & REPRODUCTIVE CARE TAILORED TO YOUR NEEDS
Dr Fay Chao in Melbourne, VIC, provides specialist care in urogynaecology, pelvic reconstructive surgery and general gynaecology, supporting individuals experiencing concerns related to pelvic floor function, bladder control, reproductive health or overall pelvic wellbeing. Through a balanced combination of clinical expertise, evidence-based assessment and thoughtful communication, Dr Chao ensures each patient receives guidance that is clear, respectful and tailored to their needs.
ABOUT DR FAY CHAO
Dr Fay Chao completed her MBBS (Hons) at Monash University in 1999 and undertook her obstetrics and gynaecology specialist training in Melbourne, completing her fellowship in 2009. She then pursued comprehensive subspecialty training in urogynaecology and was awarded RANZCOG Subspecialist Certificate of Urogynaecology in 2012.
With extensive experience in clinical assessment, pelvic floor diagnostics, minimally invasive approaches and pelvic reconstructive surgery, Dr Chao’s practice combines technical skill with a warm, calm and professional manner.
She also speaks Cantonese, Hokkien, Mandarin and Bahasa Malaysia, offering multilingual support for individuals who prefer consultations in another language.
A HOLISTIC, PERSON-CENTRED APPROACH
Dr Fay Chao integrates modern diagnostic technology, up-to-date clinical recommendations and advanced surgical techniques, including minimally invasive approaches where appropriate. However, the foundation of her care is centred on understanding the individual, their symptoms, concerns, daily challenges and treatment preferences.
While each person’s situation is unique, many patients seek support for symptoms affecting their bladder, pelvic floor, or overall reproductive health. Dr Fay Chao’s subspecialty background allows her to provide comprehensive care across a wide range of presentations, whether someone is experiencing changes after childbirth, discomfort during everyday movement, concerns related to continence, or symptoms that affect intimate or routine activities.
CLEAR COMMUNICATION & COLLABORATIVE DECISION-MAKING
Pelvic and bladder health concerns can be complex and sometimes difficult to talk about. Dr Fay Chao is committed to providing information in a way that is easy to understand, free from judgement and supportive of thoughtful decision-making.
During consultations, patients can expect:
- A detailed and respectful discussion of symptoms
- Clear explanations of possible contributing factors
- Guidance on appropriate assessments
- Discussions around expectant, conservative and surgical options
- A focus on personal goals and lifestyle considerations
Her priority is for every patient to feel fully informed and confident about their care plan. Many individuals seek guidance simply for clarity or reassurance, and her appointments are structured to provide a comfortable setting for open conversation.
Dr Chao encourages questions at every stage and ensures that no concern is considered too small to address. This approach helps patients feel involved in their care, creating a collaborative partnership built on trust, transparency and mutual understanding.
FREQUENTLY ASKED QUESTIONS
What types of concerns does Dr Fay Chao commonly assist with?
People often attend for concerns involving bladder control, pelvic support, changes after childbirth, pelvic floor symptoms, discomfort during daily activities, or general gynaecological issues. If a symptom is affecting comfort or confidence, an assessment may be helpful.
Do I need a referral for an appointment?
A referral from a GP allows Medicare rebates to apply and helps ensure relevant medical history is available. If unsure, you can contact the clinic for guidance.
Is the first appointment mainly discussion-based?
Yes. The initial consultation focuses on understanding your symptoms, overall health and goals. Any recommended assessments will be explained clearly before proceeding.
Are surgical options always required?
Many individuals benefit from non-surgical approaches. Surgery is considered when conservative management options fail or are unsuitable. It is a choice that is made after discussion and counselling.
Please call our friendly team on (03) 9802 4668 to book your appointment with Dr Fay Chao.